Frequently Asked Questions

Q: How many volunteers do we need to build a playground?

A: Depending on the size of your project, you will need a team of 12-20 energetic, hardworking individuals to build the playground on installation day (18+ years of age). Also, you will need 4-5 volunteers to unload the truck 1-2 weeks prior to your build date. Building a playground is tough work, so your volunteers need to be capable of manual labor.

Q: Is there a warranty or product guarantee?

A: Yes, you will have a Team REIL supervisor on-site for your community built project and all of our supervisors are certified Miracle installers; therefore, your warranty and product guarantee is exactly the same as if your playground had been professionally installed.

Q: Will my completed playground meet the same safety standards as a professionally installed playground?

A: Yes, when your project is complete your playground will be inspected by a National Playground Safety Institute inspector to ensure all safety regulations have been met.

Q: What kind of materials and equipment do we need?

A: Team REIL will supply the tools and equipment needed for installation. We will also supply a detailed list of other materials you many need to complete your project (concrete, paving bricks, water source, etc). It is your responsibility to supply these materials as well as a team of hardworking and motivated volunteers to complete the project.

Q: What about underground utilities?

A: You are responsible for contacting the utility company to flag underground lines before installation begins.

Q: Do we need a permit?

A: Yes, you are responsible for obtaining any permits needed through your village or municipality. Contact the appropriate parties accordingly.

Q: How long does it take to build a playground?

A: Depending on the size of your project, it will take 1-2 ten-hour work days to complete your project. It is critical that your volunteers understand this commitment and arrive on time, ready to work.

Q: What if the weather is bad on installation day?

A: The vast majority of our projects are completed rain or shine, but always with reasonable regard for the safety of the workers. If hazardous weather conditions warrant a postponement, Team REIL will work diligently to assist in rescheduling to a mutually agreeable date.

Q: What can we do to ensure our installation goes smoothly?

A: The most common problem on build day stems from lack of organization. Ensure you have enough volunteers scheduled for each shift, and that there are set tasks for them to complete. Building a playground is labor intensive, do keep your volunteers fed and well hydrated.

Q: Who can we contact to get more information?

A: Call Team REIL at 888-GET-REIL for more information.